Política de envío
Ola Honi LLC Shipping Policy
Introduction
Ola Honi LLC ("Ola Honi," "we," "us," or "our") is committed to providing our customers with a fast, reliable, and affordable shipping experience. This Shipping Policy explains how we ship orders to our customers and provides information about shipping costs, delivery times, and our return policy.
Order Processing
Orders placed on our website are typically processed within 1-3 business days. During peak periods, such as holidays and sales, order processing times may be longer.
Shipping Methods
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Standard Shipping: This is our most affordable shipping option and typically takes 3-5 business days for domestic orders and 7-14 business days for iinternational shipping.
Shipping Costs
Standard shipping is free on domestic orders above 115$ USD. International shipping & Domestic orders below 115$ USD costs are calculated based on the weight and size of your order and your shipping destination. You can view the shipping costs for your order at checkout.
Delivery Times
Delivery times are estimates and are not guaranteed. Delivery times may vary depending on the shipping method you choose, your shipping destination, and unforeseen circumstances, such as weather delays or customs processing.
International Shipping
We offer international shipping calculated based on the weight, size, and destination.
Customs and Duties
You may be responsible for paying customs and duties when your order is shipped internationally. Customs and duties are determined by your local customs office and are not included in the shipping costs.
Returns and Exchanges
We are committed to your satisfaction. If you are not satisfied with your purchase, you may return or exchange it for a full refund or store credit within 30 days of the purchase date. Please note that all returns and exchanges must be in their original condition and packaging.
To return or exchange an item, please follow these steps:
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Contact us at support@olahoni.com to request a return authorization number (RA).
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Pack the item securely in its original shipping box or packaging.
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Write the RA number on the outside of the package.
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Ship the package to:
Ola Honi LLC, 1420 NW Gilman Blvd #2350, Issaquah, Wa, 98027
Please allow 2-3 business days for us to process your return or exchange.
Shipping Policy Updates
We may update this Shipping Policy from time to time. We will notify you of any material changes by posting a revised Shipping Policy on our website.
Contact Us
If you have any questions about this Shipping Policy, please contact us at support@olahoni.com or 1(425)295-9650